For cheap transfers to and from this hotel, check

Park Terrace Restaurant
Spacious, light and elegant, the Park Terrace has a wonderfully convenient location adjacent to Kensington Palace and gardens. With its focus on fresh British produce, the restaurant is open for breakfast, lunch, afternoon tea, dinner and all day snacks.

Min Jiang
Located on the tenth floor of the hotel, this authentic Chinese restaurant specialises in sumptuous Dim Sum, spicy Sichuan and the famous Beijing duck cooked in a wood-burning duck oven. With spectacular views over Kensington Gardens, the restaurant seats 80 people, and has a private dining room for 20 people.

Bertie?s Bar
Visitors to the hotel?s bar, Bertie?s, will be greeted by legendary Bar Manager, Luis Cobas who has been at the hotel for over 30 years. The relaxed and stylish Bertie?s bar boasts a fun and friendly ambiance created by Luis, a host who will guarantee warm hospitality, excellent service and total discretion.

By Bus: The no. 9 bus runs a frequent service between Hammersmith and The Aldwych passing Hyde Park Corner, Piccadilly and Trafalgar Square. The no. 10 bus runs from Hammersmith to Archway passing Hyde Park Corner and Oxford Street. The no. 52 bus runs from Shepherds Bush to Victoria Station passing Hyde Park Corner. Journey Planner By Rail: The hotel is accessible from all London mainline stations via the Circle line tube to High Street Kensington. Alternatively take a taxi directly to the hotel from all mainline stations. By Tube: The closest station to the hotel is High Street Kensington station on the Circle and District lines. From the station turn right onto Kensington High Street. The hotel can then be found 200 metres away on the left hand side of the street. Journey Planner By Car: The Hotel is situated on the a315 which is accessible from the a4 (please see location map). By Air: Heathrow Airport 15 miles / 24 km west of Central London just off the m4 motorway. A traditional black taxi will cost you in the region of 45 to 50 pound to or from Heathrow and will take around 35 to 40 minutes. The quickest, cheapest and most reliable way of travelling to or from Heathrow and Central London is by the Piccadilly Line Tube with a journey time of approximately 50 minutes and a cost of £3.80. The Heathrow Express runs from Paddington Station and takes about 15 minutes at a cost of £13.00 each way. A chauffeur driven limousine is probably the most comfortable way to travel and prices range from £70.00. Limo Bikes (motorcycles!) are an excellent fun way to travel to London's Heathrow Airport taking about 30 minutes at peak times at a cost of around £45.00. Gatwick Airport 30 miles / 50 km south of London off the m23 motorway. A traditional black taxi will take you there in around 60 minutes. The cost is negotiable as it is outside the London perimeter and the cab driver is not obliged to use his meter, so good deals can sometimes be had! Expect to pay around £90.00. The Gatwick Express train from Victoria Station is the fastest and easiest service to Gatwick. The journey takes about 30 minutes and trains run every 15 minutes at a cost of £13.00 one way and £20.00 return. The Flight Line bus from Victoria coach station is cheaper than the Gatwick express; however, it takes 75 to 90 minutes at a cost of £7.50. a chauffeur driven limousine will take you to Gatwick at cost from around £115.00 or alternatively the Limo Bike for around £65.00. Luton, Stanstead and City Airport are all within one and a half hours journey of the hotel.

Guide dogs are allowed upon request.

Cancellation Policy: If cancelled up to 1 day before the date of arrival, no fee will be charged.
If cancelled later or in case of no-show, the first night will be charged.

Children and Extra Bed Policy: All children are welcome.
All children under 12 years stay free of charge when using existing bedding.
All children under 2 years stay free of charge for cots.
All older children or adults are charged GBP 35.00 per night and person for extra beds.
Maximum capacity of extra beds/babycots in a room is 1.

Deposit Policy: No deposit will be charged.

VAT and city/tourist taxes: VAT is included.
Service charge is included.
City/tourist tax is included.

Internet: Wireless internet is available in the entire hotel and costs GBP 5.00 per hour.

Meal Plan: Continental breakfast is not included and costs GBP 15.00 per person.
Full English breakfast is not included and costs GBP 19.50 per person.
Buffet breakfast is not included and costs GBP 19.50 per person.
Breakfast is not included and costs GBP 19.50 per person.

Parking: Private parking is possible on site and costs GBP 30.00 per day.

Pets: Pets are not allowed.


The hotel reserves the right to pre-authorise credit cards prior to arrival.

Children older than 12 year are considered adult for room occupancy.
Children no older than 2 year can stay for free.

American Express, Visa, Euro/Mastercard, Diners Club, Maestro, Switch

14:00 - 00:00 hours.

12:00 - 18:00 hours.