For cheap transfers to and from this hotel, check

Novotel London West is the flagship hotel of the Accor Group. It has 5500 m² of adaptable, state-of-the-art meeting space and has won 16 awards for excellence in the past 4 years.

Cloud 9 beauty salon offers beauty and well-being treatments, including facials, massages, body wraps and St. Tropez tanning. At Novotel London West you will also find a 24-hour laundry service and a gift shop.

Guests have exclusive access to nearby Virgin Active health and fitness club where there is a swimming pool, a sauna, a solarium and a large gym. The amenities can be used for a nominal day membership charge. Access to local squash courts is also available through a similar arrangement.

630 contemporary en-suite bedrooms, each featuring enhanced lighting and air-conditioning as well as all the technology you need to help you work and relax.
The rooms are designed to keep noise at a minimum, but at the same time, to optimise the feeling of space.
A sloping headboard is ideal for reading or watching TV, and a unique swivel desk makes it easier to work, or take room service.

Element Restaurant serves buffet-style breakfasts, lunches and dinners, and provides an à la carte menu of international dishes.

The Planets has a snack bar and musical entertainment, while the lounge piano bar has a terrace and a modern atmosphere.

Locally, the Apollo Theatre is well known for live music and comedy.

Kensington High Street is a must for those with an eye for fashion; and nearby Chiswick House is a glorious example of 18th-century British architecture.

By Train/Tube
From Heathrow Airport:
Take the Heathrow Express service to Paddington. Then take the District Line of the Tube from Paddington to Hammersmith.

By Tube
From Heathrow Airport:
Take the Piccadilly Line direct from Heathrow to Hammersmith.

Cancellation policy: see room types below
- Standard Double : 2pm on the day of arrival
- Novation Double : 2pm on the day of arrival
- Standard Double (hotdeal): Full Prepayment, Non Refundable
- Novation Double (hotdeal): Full Prepayment, Non Refundable
Two Children are free of charge when sharing their parent's room. Pets are allowed to stay at the hotel for only £15 per pet.

Cancellation Policy: If cancelled up to 14:00 on the date of arrival, no fee will be charged.
If cancelled later or in case of no-show, the first night will be charged.

Children and Extra Bed Policy: All children are welcome.
Up to two further children under 16 years stay free of charge when using existing bedding.
Maximum capacity of extra beds in a room is 1.

Deposit Policy: No deposit will be charged.

Groups: When booking more than 10 rooms, different policies and additional supplements may apply.

VAT and city/tourist taxes: VAT is included.
Service charge is included.
City/tourist tax is not applicable.

Internet: Wireless internet is available in the entire hotel and charges are applicable.

Meal Plan: Full English breakfast costs GBP 17.50 per person.

Parking: Private parking is possible on site and costs GBP 24.00 per day.

Pets: Pets are allowed. Charges may be applicable.


The hotel reserves the right to pre-authorise credit cards prior to arrival.

American Express, Visa, Euro/Mastercard, Diners Club, JCB, Switch

14:00 hours.

12:00 hours.